MOSES KNIT - LILAC
- Free shipping on all orders over $100
Buy 1 for $49.95 or Buy 2 for $80.00!
*Discount will automatically be applied at checkout with discount code 'MOSES. Only one discount can be applied on any transaction*
- SOFT FEEL STRETCH KNIT
- WIDE HIGH NECKLINE
- OVERSIZED FIT
- RIBBED FITTED SLEEVE
- FABRIC - 50% VISCOSE 30% NYLON 20% ACRYLIC
LENGTH MEASUREMENT
Model is 168cm and wears a size S-M
Size 8/10: 76CM
Size 12/14: 78CM
*Please note - due to manufacturer/supplier changes each colour may vary slightly in length. Some colours may vary only 1-2cm in length. This is an oversized style, to be worn as a relaxed look, but we wanted to inform our customers, if you choose 2 different colours there may be a very very slight variation in length.*
Australian Women's Size Chart
| SIZE | AUS/NZ | US | UK | EUR | JAPAN |
| XS | 6 | 2 | 6 | 34 | 5 |
| S | 8 | 4 | 8 | 36 | 7 |
| M | 10 | 6 | 10 | 38 | 9 |
| L | 12 | 8 | 12 | 40 | 11 |
| XL | 14 | 10 | 14 | 42 | 13 |
COVID-19 UPDATE
Due to some delays in the Australia Post network, some customers may receive their order/s one to two days later than normal. We apologise in advance should this minor delivery delay occur.
Please contact us via email at: customercare@luella.com.au for further updated shipping information.
SHIPPING TERMS AND CONDITIONS
By processing your payment and completing an order with us, you accept the following terms and conditions regarding the shipping and delivery of your order.
- All orders are packed and shipped within 24 hours of placement, excluding weekends and public holidays.
- Orders placed before 2pm aest on Monday, Tuesday, Wednesday, Thursday and Friday will be shipped SAME business day.
Australian Orders
All of our orders are shipped using Australia Post.
We offer FREE STANDARD POST SHIPPING ON ALL ORDERS OVER $100 in Australia.
All of our orders are dispatched and delivered with AUSTRALIA POST, using Australia Post satchels.
At checkout you also have the option to select one of the following:
EXPRESS SHIPPING - To send your order via Express Post the cost is $10. You should expect to receive your order in 1-3 business days depending on your location within Australia.
STANDARD SHIPPING - For orders under $100 the cost is $8. You should expect to receive your order in 3-7 business days depending on your location within Australia.
PICK UP IN STORE - FREE . Pick up at your convenience 6 days a week at Richmond store - 232 Bridge rd , Richmond. Orders for In store pick up are available for instant quick pick up once your order has been placed.
Add in the notes approximate time of your collection and our friendly staff will have your order stored away safely at our store for your collection at your convenience.
You are also welcome to phone our friendly staff for any instore pick up enquiries on 9429 4333 or email us : customercare@luella.com.au
International Orders
NEW ZEALAND
Flat rate of $25.00 Standard Shipping
Shipping time: 5-12 Business days
USA, CANADA & MEXICO
Shipping costs: Flat rate of $25.00 Standard Shipping
Shipping time: 5-12 business days
EUROPE: STANDARD SHIPPING
Shipping costs: Flat rate of $25.00 Standard Shipping
Shipping time: 5-12 business days
ALL OTHER COUNTRIES $40 Standard Shipping 10-20 business days
International Customs Fees
All custom fees, taxes and any other additional costs associated with your purchase overseas are the responsibility of the customer. These are not included in the cost of the order or shipping fee.
We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to your purchase. Luella is not responsible for any additional taxes and customs charges that are requested during the shipment of your order. We do not offer refunds for these costs.
If an order is refused by a customer due to custom fees, the parcel will be held for 2 weeks and then be abandoned if these fees are not paid in this time. Luella is not responsible for the handling of an abandoned order.
Order Tracking
Once your order is packed and leaves our warehouse, you will receive an email with a tracking number so you can track the progress of your order.
You can track the parcel online here : http:/auspost.com.au/parcels-mail/track.html#/track
Additional Information
Above delivery times can change depending on the time of the year, holiday periods, weekends and severe weather. We are not responsible for lost or stolen packages or packages delayed in transit.
Luella does not provide refunds to customers for failure to pay duties and taxes associated with their order.
All our prices are in Australian Dollars (AUD) and does not include local taxes and import/custom duties for international orders.
It is the customer’s responsibility to provide the correct shipping/delivery address for an order. If the wrong delivery address is provided, Luella cannot offer reimbursement for this package.
Please note, during sale periods or special promo sales, there could be a slight delay with shipments due to the capacity of orders. We will endeavour to do our best to get all orders despatched within 2 business days during sale periods.
We want to ensure your parcel will arrive securely so if you are not at home when your package arrives, Australia Post will leave a card which you need to take to the nominated Australia Post branch and pick up your parcel. If you wish to have your order left unattended you can leave a comment during the checkout procedure. Please be aware that if you chose this option, we will not be liable if your order goes missing.
If you have not received your order within 5 business days of placing your order please email us on customercare.com.au with your full name and order number and we will investigate immediately.